# OKOLI AMAKA ATRACTA - Administrative Professional & Business Support Specialist
Source: https://hello.cv/okoliamaka
IFITE AWKA

## Links
- Email
- Phone

## About
Highly organized and results-driven Administrative Professional with a B.Sc in Business Administration and recent certification in Product Management, seeking to leverage a diverse background in office administration, sales, and customer service to optimize operational efficiency and contribute to strategic initiatives. Proven ability to manage complex tasks, enhance client satisfaction, and support team objectives through meticulous organization and proactive problem-solving.

## Work
### Office Assistant | Gauze Pharmaceutical & Laboratories
Managed daily administrative operations and provided essential support to ensure efficient functioning within a pharmaceutical laboratory setting.
- Streamlined document management and filing systems, improving accessibility and retrieval efficiency by an estimated 20%.
- Coordinated scheduling and logistical arrangements for meetings and appointments, ensuring seamless operations for senior staff.
- Managed office supplies inventory and procurement, reducing overhead costs by 10% through strategic vendor selection.
- Provided comprehensive administrative support, including data entry and correspondence management, to facilitate smooth laboratory operations.
### Chef | Amyfantastic Cake and Food Services
Prepared and managed culinary operations for a food service business, specializing in cakes and food services.
- Designed and executed diverse menu items, including specialized cakes, enhancing customer satisfaction and repeat business.
- Managed kitchen inventory and procurement of ingredients, optimizing stock levels and minimizing waste by an estimated 15%.
- Maintained high standards of food hygiene and safety, ensuring compliance with health regulations and customer well-being.
- Developed innovative recipes and presentation techniques, contributing to an expanded product offering and increased sales.
### Retail Sales Executive | Syinix Home Appliances
Drove sales and provided expert customer service for home appliances, contributing to revenue growth and customer loyalty.
- Achieved and consistently exceeded monthly sales targets by an average of 15%, contributing significantly to overall store revenue.
- Provided in-depth product knowledge and tailored recommendations to customers, resulting in a 20% increase in customer satisfaction ratings.
- Managed customer inquiries and resolved issues efficiently, fostering positive relationships and repeat business.
- Implemented effective merchandising strategies, enhancing product visibility and driving impulse purchases.
### Caregiver / Personal Assistant | Caregiver / Personal Assistant
Provided comprehensive personal care and administrative support, ensuring client well-being and a safe living environment.
- Managed personal care needs, including grooming and toileting, ensuring dignity and comfort for clients.
- Maintained a clean, healthy, and safe home environment through regular cleaning, trash removal, and laundry services.
- Administered medication schedules and reminders, ensuring timely and accurate adherence to prescribed treatments.
- Coordinated daily activities and appointments, enhancing client independence and quality of life.
### Administrative Assistant | NYSC Idu Uruan Local Government Secretariat
Supported administrative functions and operational efficiency within a local government secretariat during national service.
- Assisted with official correspondence and document preparation, ensuring accuracy and timely delivery for departmental operations.
- Organized and maintained departmental records and archives, improving information retrieval efficiency.
- Provided front-desk support, managing inquiries and directing visitors, enhancing public service accessibility.
- Collaborated with team members on various projects, contributing to the smooth execution of community initiatives.
### Cashier | Trippmart Store Oando
Managed customer transactions and provided front-line service in a fast-paced retail environment.
- Processed over 100 daily customer transactions accurately and efficiently, maintaining a low error rate.
- Managed cash and card payments, ensuring daily reconciliation and adherence to financial procedures.
- Provided friendly and efficient customer service, contributing to a positive shopping experience and customer retention.
- Assisted with inventory checks and stock replenishment, ensuring product availability on the sales floor.
### Sales Executive | Dejakes Fast Food
Drove sales and delivered customer service in a fast-food environment, contributing to daily revenue targets.
- Engaged customers to promote menu items and specials, contributing to an increase in average order value.
- Processed customer orders accurately and efficiently, ensuring quick service delivery during peak hours.
- Maintained a clean and organized sales area, enhancing customer experience and operational flow.
- Collaborated with kitchen staff to ensure timely order fulfillment and high-quality food presentation.

## Education
### University of Nigeria, Nsukka | Business Administration
### Beati Mundo Corde College Umunze
### Victory Model Nursery & Primary School, Awgbu

## References
### MR. UCHE
Principal Beati Mundo Corde Umunze, Anambra State, 07065117660
### MR. OBIN INNA ONEΤΕ
Ministry of Labour FCT, Abuja, 08064182680

## Source
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